In growing your business, how you communicate under pressure can make or break your progress, as well as your relationship with the team and outside constituents.
In my experience as a mentor and consultant, it is not just the words, but also your tone, approach, body language, and the context in which you choose to engage that can make all the difference.
Knowing what to say and when to say it have always been key in my own recommendations, but I was impressed the other reminders imbedded in a list of top priorities from a new book, Bridge the Gap, by Jenifer Edwards and Katie McCleary. These authors bring a much broader perspective to the table, based on their own experiences as leadership advisors and trainers.
I agree with their top ten pro-communication reminders for pressure situations, which I will paraphrase here, adding my own insights:
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