Understand that culture is an iterative dynamic that often emanates from the personality, style, skills, and values of the leaders at the top. Look in the mirror often, invest in understanding yourself at such a deep level that you can manage yourself (language, presence, attitude, etc.) at all times and set an example. And know that not everyone is like you or has the same preferences. Learn how to maneuver through an ever-shifting landscape by showing up authentically and openly.
As a part of my series about how leaders can create a “fantastic work culture”, I had the pleasure of interviewing Katie McCleary.
Katie McCleary is a writer, social-entrepreneur, and relationship-building expert who leverages the cultural and social capital of leaders, creatives, and everyday dreamers to launch unique ideas that stick. She is the co-founder of 916 Ink and How to Bridge the Gap, two impact-based organizations that transform how people build and sustain relationships in positive, impactful ways. Her book, Bridge the Gap: Breakthrough Communication Tools that Transform Work Relationships from Challenging to Collaborative, is forthcoming from McGraw-Hill on February 15, 2022. Her work has been featured on NPR, PBS, Mashable, and more.